Imagine this is 1992, you are a 2nd year student and you have just received a 5 page letter from a friend who is one batch senior to you. Your friend has just spent the first 2 months of an 18 month training program at one of the leading FMCG companies in the country. A few excerpts from that letter read…Continue Reading..


Did you recognise the picture above? What a stupid question, right? Wrong. This is not a picture of one of the seven wonders of the world. Continue Reading..

I was practicing in a bunker down in Texas and this good old boy with a big hat stopped to watch. The first shot he saw me hit went in the hole. He said, “You got 50 bucks if you knock the next one in.” I holed the next one. Then he says, “You got $100 if you hole the next one.” In it went for three in a row. As he peeled off the bills he said, “Boy, I’ve never seen anyone so lucky in my life.” And I shot back, “Well, the harder I practice, the luckier I get.”

This is what golf legend Gary Player Continue Reading..

As I write this, throws up 28,775 search results for “books on change management” in the Business, Strategy and Management section alone.

This is clearly an area of struggle and concern for most leaders. I remember reading a Dilbert comic strip once where the pointy haired boss informs everyone in a meeting: “We’re hiring a director of change management to help employees embrace strategic changes.” To this Dilbert says, “Or we could come up with strategies that make sense. Then employees would embrace change.” The point haired boss replies “That sounds harder.”

Continue Reading..

Sujit Nair was perplexed. Last year, the global consulting firm he worked for had invested a considerable sum in measuring employee engagement. The survey had helped the firm identify four areas that offered potential for improvement. It told them these areas were important to their people but it didn’t tell them what was driving the low scores, or what they could focus on to improve them.

In this third module, I talk about one more reason why stories are so powerful in business – stories help make us sense of complexity. All people issues like leadership, culture, trust etc are messy complex issues and cannot be solved with the approach that works for markets and machines. I use Dave Snowden’s Cynefin framework to explain this.


In this second module, I talk about the challenge of the current mindset about stories in business, my definition of a story and the the first of the many reasons why stories are so powerful in business.

Because stories inspire action. This was also covered in an article


This is the first in a series of video blogs I am making on the Power of Stories in Business

The belief that storytelling is useful only for entertainment is a myth. Because when implemented, storytelling is an invaluable tool to inspire, influence nd provide insights. These skills are handy on the frontline as well as sales, marketing, business development or product presentations. It is a source of competitive advantage.

“It was a village woman named Sufiya Begum who taught me the true nature of poverty in Bangladesh. Like many village women, Sufiya lived with her husband and small children in a crumbling mud hut with a leaky thatched roof. To provide food for her family, Sufiya worked all day in her muddy yard making bamboo stools. Yet somehow her hard work was unable to lift her family out of poverty. Why?Continue Reading..

Do you know whether parts of your organisation are reinventing the wheel, not learning from past experience or making repeated mistakes? Continue Reading..